Is your waste business agile?

New demands – go agile! 

Digitalization has changed the traditional relationship between customer and company. In the new digital service landscape the customer is in control, and this change places new and greater demands on waste companies which are expected to provide an agile and engaged 24-hour service.

Customers want to communicate using different digital platforms such as social media and mobile app’s. They expect a flexible and responsive service, and they want to
have an insight into the order process, along the way. One example of this could be a restaurateur who has an urgent need for waste collection. He or she should be able to register this need in a mobile app or from an IoT device and thereby quickly enjoy waste collection on demand.

Although this need for agility and digitalization might seem demanding and costly for waste businesses, it can actually be turned into a very profitable process in which companies can achieve:

Paperless communication and workflow

Collection and integration of all systems

Accurate invoicing

Compliance agreements to encourage greater trust and customer satisfaction

Huge financial savings

Read more in the whitepaper download.